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Network Status - 1/6/2009 6:35:04 PM



SeverityDateTimeServices AffectedIncident Description
8/30/20085:00:00 PM - 5:00:00 PMEmailMajor Email Maintenance
Notes:
Service Maintenance Notice: 

Dear BHI Customer:

A maintenance window has been scheduled to begin on 8/30/08 at 5:00PM CST and 
end on 8/31/08 at 5:00PM CST.

As part of BHI's commitment to providing high-quality e-mail services, BHI 
engineers will be performing major hardware upgrades to e-mail systems during 
this maintenance window.  These upgrades will provide enhanced capabilities 
and increased performance throughout BHI's e-mail systems and services.
 
During this maintenance window all e-mail services will be unavailable.  This 
includes webmail, POP3, IMAP, SMTP, and hosted Exchange services.  E-mail 
received during this maintenance window will not be lost or rejected, as 
e-mail will be queued for delivery as services are restored. Customers may 
experience slight delays in e-mail delivery immediately following this 
maintenance window as e-mail systems process all queued e-mail.

If you have any further questions regarding this maintenance window, please 
contact BHI support at support@bhi.com or at 952.279.2200.

Thank you for your patience and your continued business!

Regards,

-The BHI Engineering Team

Update: The maintenance was successfully completed at 5:15pm CST Sunday August 31. At this time all mail services are fully functional.



Severity Key
  Icon Description  
  Critical - This is the most critical severity. This is due to unexpected or unforseen failure.  
  Impairment - This is a medium rated severity. This occurs when a system component is impaired either performance or feature wise, but is otherwise operational.  
  Maintenance - This is a low rated severity. This occurs when BHI is performing routine system maintenance, upgrades, or during other periods of scheduled downtime.  
  Normal - All systems are functioning normally.